People-centered transformation:
How NTT Group modernized technology and processes across 115 companies

NTT Group is a massive Japanese telecommunications company. In 2018, they embarked on a digital transformation to modernize four legacy back-office systems, which were used by 115 subsidiaries with over 170,000 employees. 

But digital transformation isn’t simply about replacing outdated systems and IT. Transformations cause confusion and disrupt organizational culture and processes. In fact, managing change and keeping people on board with the changes was even more of a challenge for NTT than digitization.

This on-demand webinar delves into how NTT Group planned and implemented a people-centered business transformation that facilitated collaboration and kept everyone on the same page. Watch now to learn how NTT Group was able to:

• Bring all four systems live simultaneously in a "big bang" implementation
• Standardize technology and processes across over 115 companies
• Implement dynamic change management and cross-team communication
• Enabled all teams to stay informed of impending changes and provide their own input